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All federally regulated property and casualty insurance companies are required by law to be members of an independent organization which deals with complaints that cannot be resolved by the insurer. Mutual insurers have formed the Mutual Insurance Companies Ombudservice (MICO).
Membership in MICO is open to all mutual insurance companies licensed in Canada, but is currently made only of companies registered under federal statutes or federally supervised.
The current membership in MICO is made of:
Antigonish Farmers’ Mutual Fire Insurance Company
c/o Michael Malcolm, Ombudsman Liaison Officer
188 Main Street
Antigonish NS B2G 2B9
Tel: 902-863-3544
michael@antigonishfarmersmutual.ca
www.antigonishfarmersmutual.ca
Caradoc Townsend Mutual Insurance Company
780 Old Highway 24
P.O Box.1030
Waterford ON N0E 1Y0
GAndrews@ctmins.ca
https://www.ctmins.ca/
Clare Mutual Insurance Company
c/o Janice Belliveau, Ombudsman Liaison Officer
Belliveau Cove, Digby County NS B0W 1J0
Tel: 902-837-4597
janice.belliveau@claremutual.com
claremutual.com
Edge Mutual Insurance Company
c/o Carlos Rodrigues, Ombudsman Liaison Officer
103 Wellington St. S.
P.O. Box 190
Drayton ON N0G 1P0
Tel: 519-638-3304
crodrigues@edgemutual.com
edgemutual.com
Gore Mutual Insurance Company
c/o Sonya Stark, Ombuds Liaison Officer
252 Dundas St. N.
P.O. Box 70
Cambridge ON N1R 5T3
Tel: 1-800-265-8600 ext:2496
ombudsman@goremutual.ca
www.goremutual.ca
Kent & Essex Mutual Insurance Company
Kevin Konecny, Ombudsperson Liaison Officer
ombudsman@kemutual.com
32 Mill Street East
P.O Box 174
Springfield ON K0K 1X0
https://www.kemutual.com/about-us/ombudsman/
Mutual Fire BC Insurance Company
c/o Ombudsperson Liaison Officer
201-9366 200A Street
Langley BC V1M 4B3
Tel:604-881-1250
ombudsperson@mutualfirebc.com
mutualfirebc.com
My Mutual Insurance Company
c/o Stewart Reinfelds, Ombudsman Liaison Officer
3033 Central Ave
Waldheim, SK S0K 4R0
Tel: 306-945-2239
Stewart.Reinfelds@mymutualinsurance.ca
www.mymutualinsurance.ca
Portage La Prairie Mutual Insurance Company
c/o Darren Borodenko, Ombudsman Liaison Officer
103-1661 Portage Ave.
Winnipeg MB R3J 3T7
Tel: 1 800 567-7721
dborodenko@portagemutual.com
www.portagemutual.com
Sandbox Mutual Insurance Company
c/o Rachel Kehrig, Ombudsman Liaison Officer
250 Willis Crescent
Saskatoon, SK S7T 0V2
Tel: 306-653-4232
complaints@sandbox.ca
www.sandbox.ca
South Easthope Mutual Insurance Company
Jennifer Kearsey, Ombudsman Liaison Officer
62 Woodstock Street South
P.O Box. 33
Tavistock ON N0B 2R0
info@southeasthope.com
https://www.southeasthope.com/
Westminster Mutual Insurance Company
Christine Van Daele, Ombudsman Liaison Officer
14122 Belmont Road
Belmont ON N0L 1B0
cvandaele@wmic.ca
https://wmic.ca/